Blue Jay Garage Doors LLC
Terms and Conditions
Last updated: August 28, 2026
Welcome to Blue Jay Garage Doors. These Terms and Conditions (“Terms”) govern your use of our website at https://bluejaygaragedoors.com, your communications with us, and the services we provide. By using our website, requesting service, or communicating with us by text message, you agree to these Terms. Please read them carefully.
Blue Jay Garage Doors LLC is referred to in these Terms as “Blue Jay,” “we,” “us,” or “our.” The customer is referred to as “you” or “your.”
1. Services
Blue Jay provides garage door installation, repair, and related services in Kentucky and Tennessee. Estimates, pricing, warranties, and service availability may change and are confirmed at the time of service on your invoice or estimate.
2. Messaging and SMS Terms
By providing your mobile phone number to Blue Jay Garage Doors, whether on our website, over the phone, on a service form, or in person, you agree to receive text messages from us at that number. Your consent to receive text messages is not a condition of purchasing any goods or services.
Types of messages you may receive. We use text messaging to serve you, including for appointment scheduling, confirmations, and reminders; technician arrival and dispatch updates; service and job status updates; estimates, invoices, and payment information; replies to questions you send us; and occasional account, service, and customer care messages.
Message frequency. Message frequency varies based on your interactions with us and the status of your service.
Message and data rates. Message and data rates may apply. These charges come from your mobile carrier and are your responsibility. Check with your carrier for details on your plan.
How to opt out. You can cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you one final message to confirm that you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.
How to get help. For help, reply HELP to any message you receive from us, or contact us at 931-330-2583 or service@bluejaygaragedoors.com
How to opt back in. If you opt out and later want to resume text messages, you can opt in again by texting us, submitting a request on our website, or asking a Blue Jay team member to re-enroll your number.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Privacy. We value your privacy. Text messaging originator opt-in data and consent are never shared with any third party for purposes unrelated to providing you the service you requested. For full details on how we handle your information, see our Privacy Policy at https://bluejaygaragedoors.com/privacy-policy.
3. Payment Terms
New doors: A 50% deposit is required to place the order. The balance is due upon completion of the install, handed to the installer or paid online.
Service work: Payment is due in full upon completion. Larger jobs completed in stages are scheduled and stated on the invoice or estimate.
4. Warranty Coverage
Workmanship: Installation workmanship is warranted for one year from the date the installation is completed. This covers installation only, not service.
New doors: Covered by the manufacturer warranty, which varies by manufacturer and model, plus the one year Blue Jay workmanship warranty on the install.
Spring replacements: Warranted based on the package purchased, either one year, three years, or ten years, as stated on the invoice.
Service work: Backed by a 30 day guarantee.
Warranty service is provided by repair or replacement at Blue Jay’s discretion. Warranty applies to the original customer at the original service address.
5. Warranty Exclusions
Warranty coverage does not apply to damage caused by misuse, abuse, accident, vehicle impact, forced entry, storms, flooding, wind, power surges, neglect, or lack of routine maintenance. It does not cover work altered or repaired by anyone other than Blue Jay, normal wear beyond the stated periods, or cosmetic and environmental wear.
6. Cancellations and Deposits
You may cancel a new door order before the custom door is ordered. Once the custom door has been ordered, the 50% deposit is nonrefundable.
7. Customer Responsibilities
To allow us to complete your service safely and correctly, you agree to provide clear and safe access to the work area, remove blocking vehicles or belongings, have someone of authorizing age available for decisions or payment, and ensure power is available at the site.
8. Acceptance
Signing the estimate or invoice, or authorizing work, constitutes acceptance of these Terms.
9. Changes to These Terms
We may update these Terms from time to time. The updated version is effective when posted to this page, with the revision date shown at the top. Your continued use of our website and services after changes are posted means you accept the updated Terms.
10. Contact Us
Blue Jay Garage Doors LLC
1549 Wilma Rudolph Blvd, Clarksville, TN 37040
Phone: 931-330-2583
Email: service@bluejaygaragedoors.com
Website: https://bluejaygaragedoors.com