Blue Jay video · 2 minutes 41 seconds
Watch our garage door closing demonstration, then read the full transcript below. We cover sensor alignment, opener controls, manual operation and a GFCI power check.
Read the full transcriptIn this video, we demonstrate several checks related to a garage door that will not close: misaligned safety sensors, the wall control, the manual release and the power supply. The full transcript preserves the spoken demonstration and is grouped by timestamp for easier reading.
The sensor colors, control behavior and outlet indicators shown apply to the equipment in the video. Follow the manufacturer’s instructions for your own model. Do not use a wall-button override as a repair for a sensor problem, or operate a damaged, crooked or unusually heavy door.
If a spring or cable appears damaged, keep clear and leave the door out of use. Contact us for a professional assessment. If you need immediate service, give us a call.
For a door that stops above the floor and leaves a gap, read our garage door won’t close all the way guide. It explains the observations that help us diagnose the problem.
0:09 — Hey, just wanted to go through a couple of things for you that you can check if your garage door isn't closing by itself. So, like right here, we've got the sensors are not aligned. If your sensors are not aligned, the green one will be blinking. The yellow one will be steady. Even if the sensors are misaligned, the yellow one will still be steady. If I align them now, the door will go down. Just like that.
0:48 — Let's say there's a break that happened in your wire or something broke it or the sensors broke. One thing you can do with a lot of different openers, not all of openers, but a lot of them will work, you can stand here and you can hold the wall button and still close the door. Like right now, I'm closing the door and the sensors are not aligned. This is a safety check that the motors have built in.
1:13 — Another thing that we get sometimes is somebody's motor quits working and they want to know how to open the door without uh using the motor. And so typically all you have to do is come over here and release it the latch up there and you should be able to lift the door. This is as long as your spring isn't broke or something like that is wrong with your door. But as long as your door is good and your motor quit working, you can just release it and operate it by hand.
1:47 — So, here's another thing that we get a lot of calls on. When the openers quit working, where the opener is plugged in, generally there's a receptacle on the wall that's a GFCI, ground fault protection. And so, what it is is there's a little light on the GFCI. So, if it's yellow, it's tripped and you have to set the reset button on it. And sometimes that is the only thing that went wrong. maybe you had a lightning strike or something came through and had a surge and did that. So, that's definitely something you want to check out as well. And yeah,
2:21 — so if you need more information, you can give us a call here at the office and we can step you through you um figuring out what the issue is or set an appointment for a technician to come out and give you a quote um and do a full assessment on your garage door.
Schedule online or call Blue Jay Garage Doors for residential service across Middle Tennessee & Southern Kentucky. If you need immediate service, give us a call.
